CivieBlog

I'm a big fan of questions (see Better Questions for Learning Professionals) and as I'm preparing a workshop (Revolution in Workplace Learning) one of the things I stumbled upon is what seems to be a great new question:

Given that eLearning 2.0 (web 2.0, wikis, blogs, social networking, etc.) represents new ways of supporting learning and work ... as a learning professional, what are the new questions that I need to ask as part of analysis?

There must be new questions that we need to ask in order to figure out if and how eLearning 2.0 approaches apply to given performance improvement needs.

In this post, I want to focus on questions that will help identify if there are opportunities for using eLearning 2.0 approaches as part of your performance intervention.

I would very much like to hear your thoughts on this. Some of the questions that come to mind that I would use to:

Identify eLearning 2.0 Opportunities:

Content -

• What content is already shared through other means? Ex. are lessons learned discussed, or work-arounds.
  
• Is there information that can be created and shared coming from either a 3rd party (e.g., a help desk, experts, etc.) or from the audience itself?
• What content gets updated more frequently?
• What reference material is already being created that might be a target?
  

Audiences -

• Who has the pain?
  
• Who's going through an experience that they would want to share?
  
• Who is able and active enough to use the tools to create content?
• Does it align with their motivation or can it be aligned with their motivation?
• Are there natural content creators that we could leverage?
  

So, what questions do you ask to identify eLearning 2.0 opportunities?